roi of social media

The Hard Truth Content Marketers Must Face

There’s a hard truth content marketers are facing in the industry today. For all our poking and prodding, evangelizing and convincing about the benefits to brands and businesses of social … For all our promises about how content marketing drives engagement, attracts new customers, builds trust and the like … we have to come to terms with […]

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The ROI of Social Media: A Retrospective

Philosophy

We’ve been talking about the ROI of Social Media, or its return on investment, almost as long as we’ve been talking about social media itself. My first deep dive into the discussion was in 2008 when it became the biggest topic of conversation at a PRSA International convention. At that point, I made an interesting

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