social media philosophy

What is Social Capital and How Do You Earn It?

I gave feedback on a video this week telling the recent small business workshop attendee I wouldn’t exactly call it “social capital.” Before I step on anyone’s sensitivities, please know the purpose of this post is to explain social capital and how to judge whether or not your social media content provides it. Lacking social capital isn’t […]

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How to “Get” Social Media for Small Business

Philosophy, Small Business Marketing

“I just don’t get social media,” one small business owner told me recently. He was lamenting the fact that if it doesn’t lead to direct revenue, then he has no time for it. I can certainly respect that no-nonsense approach, but he’s looking at social media for small business all wrong. And, he does get

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