loyalty programs Archives

How to Turn Your Fans Into Customers with David Meerman Scott

David Meerman Scott is the worldwide best-selling author of the book The New Rules of Marketing and PR, but he has authored several other books, one of which hits shelves in January. His new offering is called Fanocracy: Turning Fans into Customers and Customers int Fans. He wrote the book with his daughter Reiko. We […]

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Create customer loyalty with your own loyalty loop

If you’ve followed or read my work very long you know that I don’t do a lot of book reviews. When I do, you should pay attention to them. I’ve just finished The Customer Loyalty Loop by Noah Fleming and have to say that in the era of Jay Baer’s Hug Your Haters, I didn’t