What social media metrics really matter to your business? That’s the question you need to ask yourself before you spend one second of time planning, building or engaging with social media audiences for your company. Measuring social media has an almost infinite number of permutations. You can measure all the tidbits of information the social […]
What Social Media Metrics Matter? Read More »
Word of Mouth Marketing is perhaps the biggest topic in marketing right now. And wouldn’t you know it, Jay Baer is there with a book about it. Talk Triggers by Jay and Daniel Lemin hit shelves a couple weeks back and I’ve finally had a chance to start reading it. Let me just say: It’s
Word of Mouth and Measuring Social Media – GAC Episode 30 Read More »
So Michael Jordan says Kobe Bryant is a greater player than Lebron James. He said, “There’s something about five that beats three.” By that rationale, Jim Loscutoff is better than Michael Jordan. So are Bill Russell, Sam Jones, Tom Heinsohn, K.C. Jones, Satch Sanders, John Havlicek, Frank Ramsey and Robert Horry. All of these individuals
Don’t Measure Success Like Mike Read More »
According to the 2015 Forrester brief on improving social marketing maturity, Chief Marketing Officers are being judged on three primary key performance indicators (KPIs), especially when brands measure social media. Those are: Customer Acquisition, Customer Retention and Brand Value and Reputation. In a way, that’s something we’ve been saying for a few years now. I’ve
The Three Needles You Need To Move To Measure Social Media Read More »